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Falcon Content Management Service

Help and support

You cannot upload images or files into some folders, even though you can insert images into the web pages contained in them – this affects particularly the ‘events’ folder and profile pages in the research directory. Profile owners will see and error page when they try to upload the image through the ‘insert/edit image’ pop-up box in the editor:

To get around this issue, a manager must create a new folder (named appropriately) and give users add/edit access to it via the Sharing tab (remember there is a group automatically created that includes all people in the directory that you could use for this purpose). They can then upload items to that folder and link to them from their profile or event. You will probably need to give them some documentation to help them with how to do this.